Term and Conditions

At Pro Golf Store, we’re passionate about golf and committed to providing premium products and exceptional service to golf enthusiasts worldwide. These terms are designed to create a transparent and fair relationship between us and our valued customers.

As a user of our website, you agree to:

• Provide accurate, current, and complete information during registration and checkout
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the website only for lawful purposes and in accordance with these terms
• Be responsible for all activities that occur under your account
• Ensure that you are of legal age to form a binding contract in your jurisdiction

Pro Golf Store specializes in premium golf equipment and accessories, including:

• Golf clubs from leading brands like Callaway and Cleveland Srixon
• Golf apparel and bottoms
• Accessories including belts, bottles, and baseball collections
• Special collections and best sellers

We strive to accurately display our products, including descriptions, images, and pricing. However, we cannot guarantee that your device’s display will accurately reflect product colors, and occasional errors may occur.

Order Process:

• All orders are subject to product availability and acceptance
• You will receive an order confirmation via email once your order is placed
• We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available

Pricing:

• All prices are shown in US dollars
• We reserve the right to adjust prices at any time without notice
• You are responsible for any applicable sales, import, or other taxes associated with your order

Payment Methods:

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at the time of order. By providing payment information, you represent that you are authorized to use the payment method.

Processing Time:

All orders are processed within 1-2 business days after payment confirmation.

Shipping Methods:

• Standard Shipping: Shipped via DHL or FedEx. Delivery within 10-15 business days after shipment. Flat fee of $12.95 applies.
• Free Shipping: Available on orders over $50, shipped via EMS. Delivery within 15-25 business days after shipment.

Shipping Regions:

We ship globally, excluding some parts of Asia and remote areas due to logistical constraints. You are responsible for any customs duties, taxes, or fees imposed by your country.

Delivery:

Any delivery dates provided are estimates only. We are not liable for delays caused by shipping carriers or customs processing.

Your satisfaction is our priority. Please review our detailed returns policy:

Eligibility:

• Return requests must be initiated within 15 days of delivery
• Items must be unused, in original condition, and in original packaging with all tags attached
• Non-returnable items: belts, bottles, and apparel with removed tags (for hygiene reasons)
• Items from BEST SELLERS or Baseball Collection purchased at promotional discounts may have specific return conditions

Process:

1. Contact our customer service at [email protected] within 15 days of receiving your order
2. We will provide a Return Authorization Number (RAN) and instructions
3. Securely pack the item with original invoice and mark the RAN on the package
4. Ship to: Pro Golf Store Returns Department, 4148 Aaron Smith Drive, Lancaster, US 17670

Costs:

Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping service.

Refunds:

Refunds are processed within 5-7 business days after we receive and inspect your return. The credit will be applied to your original payment method.

All content on this website, including text, graphics, logos, images, and software, is the property of Pro Golf Store or our suppliers and protected by international copyright laws.

You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.

All brand names and product names used on this site are trademarks, registered trademarks, or trade names of their respective holders.

Pro Golf Store will not be liable for any indirect, incidental, special, or consequential damages arising from:

• Your use of or inability to use the website
• Any products purchased through the website
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on the website

Our maximum liability to you for any claim relating to these terms or your use of our website shall not exceed the amount you paid for the product(s) in question.

Your privacy is important to us. Please refer to our separate Privacy Policy for information on how we collect, use, and protect your personal data.

These Terms and Conditions are governed by the laws of the United States and the state of Pennsylvania, without regard to its conflict of law principles.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

Thank you for choosing Pro Golf Store – where your passion for golf meets our commitment to quality.