Pro Golf Store (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pro-golfstore.com. This policy is designed to be clear and transparent for our global community of golf enthusiasts, reflecting our dedication to security and quality, just like the premium products we offer.

By using our Site, you consent to the data practices described in this policy. If you do not agree with the data practices described, you should not use our Site.

1. Information We Collect

We collect information that you provide directly to us and information about your use of the Site through automated technologies.

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you:

  • Create an account on our Site
  • Make a purchase or attempt to make a purchase
  • Subscribe to our marketing communications
  • Contact our customer service team (e.g., via email at [email protected])

This information may include:

  • Identity Data: First name, last name.
  • Contact Data: Billing and shipping address, email address, telephone number.
  • Financial Data: Payment card details (which are processed directly by our PCI DSS compliant payment processors—we do not store full card information on our servers), PayPal account information.
  • Transaction Data: Details about payments to and from you, and other details of products you have purchased from us.
  • Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Communications Data: Your correspondence with us.

Information Collected Automatically

As you navigate through our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Device Information: Information about your computer and internet connection, such as your IP address, operating system, and browser type.
  • Usage Data: Details of your visits to our Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Site.
  • Cookie Data: Information collected through cookies and other tracking technologies. For more details, please see the “Cookie and Tracking Technologies” section below.

2. How We Use Your Information

We use your information for purposes consistent with the passionate and secure service we provide to golfers worldwide:

  • To Fulfill Your Orders: To process and ship your purchases, including managing payments, fees, and charges. We use your Financial Data solely to complete transactions through our secure gateway.
  • To Manage Your Account: To provide you with access to and manage your account, enabling features like faster checkout and order tracking.
  • To Communicate With You: To provide customer support and respond to your inquiries via email ([email protected]). With your permission, we may also send you information about products, offers, and promotions that we believe will interest you, such as new arrivals in our BEST SELLERS or Baseball Collection.
  • To Improve Our Site & Products: To analyze how customers use our Site and interact with our product categories (e.g., Callaway Irons, Adidas Apparel, Bottoms), which helps us improve our product offerings and user experience.
  • For Security and Fraud Prevention: To protect our Site and our business, including monitoring for suspicious activity as part of our secure checkout process.

3. How We Share Your Information

We value your trust and only share your information in the following limited circumstances:

  • Service Providers: We share your information with third-party vendors who perform services on our behalf, such as payment processing (e.g., credit card companies, PayPal), shipping and delivery, email delivery, hosting, and marketing analytics. These providers are contractually obligated to use your information only to provide these services.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) protect the personal safety of users of the Site, or (v) protect against legal liability.

We do not sell, rent, or trade your personal information to third parties for their promotional purposes.

4. Data Storage and Security

Your data’s security is our priority, mirroring the secure payment environment described on our homepage.

  • Storage: Your information is stored on secure servers. We are based in the United States, but our service providers may operate in other countries. By using our Site, your information may be transferred to and processed in countries other than your own, including the United States.
  • Security Measures: We implement a variety of technical and organizational security measures designed to protect your personal information. These include SSL encryption for data transmission, PCI DSS compliance for payment processing, and internal policies restricting access to your personal data to only those employees and partners who need it to perform their jobs. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights and Choices

Depending on your location (such as if you are in the European Economic Area, UK, or California), you may have certain rights regarding your personal information. These may include:

  • Access and Portability: The right to request access to and a copy of the personal information we hold about you.
  • Correction: The right to request that we correct any inaccurate or incomplete information we hold about you.
  • Deletion: The right to request the deletion of your personal information.
  • Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in any email we send you.
  • Cookie Controls: You can set your browser to refuse all or some browser cookies. See the next section for more details.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws.

6. Cookie and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyze Site traffic.

  • What Are Cookies: Cookies are small data files placed on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until you delete them).
  • How We Use Them:
    • Essential Cookies: Required for the operation of our Site, such as securing your transaction and enabling you to add items to your cart.
    • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Site. This helps us improve the way our Site works.
    • Functionality Cookies: Used to recognize you when you return to our Site, enabling us to personalize our content for you and remember your preferences.
    • Targeting Cookies: Record your visit to our Site, the pages you have visited, and the links you have followed. We may use this information to make our Site and the advertising displayed on it more relevant to your interests.
  • Managing Cookies: You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site, including the secure checkout process.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Pro Golf Store
Email: [email protected]
Address: 4148 Aaron Smith Drive, Lancaster, US 17670